Information about parts and service history is collected by Apple and stored as part of the device information maintained for your iPhone. With iOS versions earlier than iOS 15.2, you can only check if a replacement part is identified as an Unknown Part. One of these messages may appear in the Parts and Service History section: Face ID Issue Detected, Mobile Data Issue Detected, Ultra Wideband Issue Detected or Apple Pay Issue Detected.įind out more about the Face ID Issue Detected messageįind out more about the Mobile Data, Ultra Wideband and Apple Pay Issue Detected messages These messages don't affect your ability to use your iPhone, its battery, display or camera. This means that Apple has updated the device information maintained for this iPhone for service needs, safety analysis and to improve future products. Was already used or installed in another iPhoneįor display and battery, you may find an additional message that says "Apple has updated the device information for this iPhone". If your iPhone has connected to the internet since the service was performed, you can tap the part for more information, including the date of the service.Īn Unknown Part message will appear if the part installation is incomplete or if the part: If the service was completed using genuine Apple parts and processes, "Genuine Apple Part" will appear next to the part. With iOS 15.2 and later, you can go to Settings > General > About to check the parts and service history of your iPhone.įor iPhone XR, XS, XS Max and later, including iPhone SE (2nd generation), you can check if the battery has been replaced.įor iPhone 11 models, you can check if the battery or display has been replaced.įor iPhone 12 models, iPhone 13 models and iPhone 14 models, you can check if the rear system, TrueDepth camera, battery, display or rear cameras have been replaced. Check your device's parts and service history Genuine Apple parts have been designed, tested and manufactured for Apple quality and performance standards.
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